

Thanks to NoUfixItForMe in the comments below for his/her contribution. Some of these applications will prevent the changes to the OST file we'll need to do later on in this tutorial. You've even tried to delete your profile and re-create it and still the problem persists.īefore we start the rectification process, please ensure you have killed off your instance of Teams, Skype and any other Office application for good measure through Task Manager. Directions are in Outlook 2011/2016 Delegates.You discover that the search function in Outlook returns no results when searching a shared mailbox, yet it works fine in your primary mailbox.

Domain is "WPC".ĩ) Make sure to change the account name from the default "wpunj".Ĩ) If the person has been delegated calendars reconnect those. This may take a while depending on the amount of data the user has.Ħ) Go the Tools menu and select "Accounts".ħ) Add a new account by pressing the "+" button.Ĩ) enter the requested items. These will need to be reset when the account is recreated.Ģ) Go to the "tools" menu and select "Accounts".ģ) Locate the account and delete it. As of this writing there is no way to modify the existing account to fix the issue so.ġ) Note ANY shared accounts (Calendar, Mailboxes, etc.). On occasion imported 2011 profiles will fail to connect (or stay connected) to the Exchange Server. Please click the arrow in the top right corner Unfortunately, you account may have been deletedĨ)I am not receiving emails from certain group/Peopleĩ)I want to create a group for my organizationġ1) I can’t log in it keeps saying loading profile.ġ2) I am using Safari and I can’t sign inġ3) I am using desktop version and I can’t reply, send or forward emails. If you are at home, connect to the VPN, then open Outlook again.Ĥ)I Put in my username and Password, but it won’t let me log in.Ĭheck to make sure you received a DUO PromptĦ)I am a Alumni and I cant sign in to my account. Sign Out of the account and close all browser tabs then proceed to resign in to Office 365
#OUTLOOK 2016 INDEXING SAYS LOADING PASSWORD#
Please Proceed to Self-Serve Password reset on WP-ConnectĢ) When I sign in Office 365 by non WPU account opens up. If it doesn't, cycle through steps 17 and 18 until it does.Ģ1) When the import is done check that there aren't any messages about missed, missing or failed items.
#OUTLOOK 2016 INDEXING SAYS LOADING WINDOWS#
Do not do anything else yet.ġ7) Arrange the windows so that you can see the Outlook 2016 "quit these applications" window and the Activity Monitor window.ġ8) Click "Force quit" in the Activity Monitor window.ġ9) click on the "quit applications" in the Outlook import window.Ģ0) The import should proceed. If it is running (it will be) it will show up.ġ5) Click on the "X" (quit process) button.ġ6) A window appears that says "Are you sure you want to quit this process?". Go to the "Utilities" folder (/Applications/Utilities/).ġ4) Type the name of the "sync" application from the Outlook 2016 Prompt into the search box. If not you can skip to step (21).ġ2) We need to quit the sync agent. HOWEVER if you see something like "SyncAgent" in the list proceed to the next step. Pick the most recent Identity (should be "Main Identity").ġ1) You may be warned that there are applications that need to be quit. Make sure to empty the trash.ġ0) Select "Outlook 2011 data on this computer:" It should find the Outlook 2011 data. This may be lengthy depending on how much data the user has.Ħ) Go to ~/Library/Group Containers/UBF8T346G9.Office/Outlook/ħ) Delete the "Outlook 15 Profiles" folder. Have the user log back in.ĥ) Open Outlook 2016. Make sure that "Reopen windows when logging in" is UNCHECKED. If it exists remove it from the items by selecting it and clicking on the "-" button.ģ) Make sure Outlook 2011 is not a startup item.Ĥ) To be safe, have the user logout. Go to "Login items" Locate Outlook Database Daemon". Make sure to actually quit the program.Ģ) Go to the Users and Groups pane in System Preferences. Outlook will run even if the main window is open.

If the outlook profile fails to import at first launch check the following:ġ) Make sure Outlook 2011 is not running.
